Privacy Policy

Updated: March 31, 2025

This policy describes:

How we collect, use, disclose, and protect the personal information of our customers, members, and website users (“you”).
The types of information we may collect from you or that you may provide when you visit our studios, use our services, interact with the website www.pilatespeoplestudio.com (our “Website”), and book through our scheduling platform.
Our practices for collecting, using, maintaining, protecting, and disclosing that information.

We will only use your personal information in accordance with this Privacy Policy and we can ensure that the personal information we collect about you is relevant and used for limited purposes.

Our Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies, and we are not responsible for the privacy policies and practices of third parties. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

Please read this Privacy Policy carefully to understand our policies and practices for collecting, processing, and storing your information. By accessing or using our services, Website, or scheduling platform, you indicate that you understand, accept, and consent to the practices described in this Privacy Policy. This Privacy Policy may change from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of this website and the scheduling platform after we make changes indicates that you accept and consent to those changes, so you are encouraged to check the Privacy Policy periodically for updates.

Information We Collect

We may collect several types of information from and about you, including:

Personal information that we can reasonably use to directly or indirectly identify you, such as your name, date of birth, email address, telephone number, mailing address, emergency contact information, payment information, and health and fitness information relevant to your participation in our classes.

How We Collect Information

We use the following methods to collect your information:

Direct interactions with you when you provide it to us, for example, by filling in forms, creating an account, registering to use our services, or corresponding with us in person, by phone, email, or otherwise.
Automated technologies or interactions as you navigate through our Website.

How We Use Your Information

We use information that we collect about you or that you provide to us to:

Provide you with information and notices about your classes, appointments, and our services.
Process your payments and manage your bookings.
Carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
Send you promotional materials and updates (with your consent).
Improve our Website, services, marketing, or customer relationships and experiences.
Notify you about changes to our Website or services we offer or provide.

By submitting your personal information or engaging with our Website, you consent to this disclosure.

Data Security

The security of your personal information is important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Please note that the transmission of information through the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You have the right to:

Access and review the personal information we collect and hold about you.
Access information about the ways in which your personal information is or has been used.
Request corrections to any inaccurate or incomplete information.
Request deletion of your personal information, subject to legal requirements.
Withdraw your consent to collect and use your information by giving us notice. Please note that should you choose to withdraw your consent, we may not be able to provide you with our services.

Minor’s Privacy

Our services are not available to individuals under the age of 19 (“Minor”). If we become aware that we have obtained personal information of a Minor without the requisite parental or guardian authorization, we will delete that information as soon as practicable.

Contact Information and Challenging Compliance

If you have any questions or concerns about this Privacy Policy or our practices for collecting, processing, and storing your information or would like to submit a complaint, please contact us:

Pilates People Studio Ltd.
info@pilatespeoplestudio.com

This policy is designed to help ensure your privacy and transparency regarding how your data is collected, used, and managed at Pilates People Studio Ltd.